Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: October 17, 2025
Last Updated: October 17, 2025

​

1. Introduction

Sydney Lux Proposals is committed to protecting the privacy and security of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make an enquiry, or use our services.

By engaging with Sydney Lux Proposals, you agree to the terms outlined in this Privacy Policy.

​

2. Information We Collect

We may collect the following types of personal information:

• Personal Details: Your full name, phone number, email address, and postal address.

• Event Details: Information relating to your proposal or event (e.g., preferred date, location, guest numbers, style preferences).

• Payment Information: When making payments for services, limited financial details (such as transaction confirmation) may be processed via secure third-party providers.

• Website Usage Data: We collect data such as IP addresses, browser type, device information, and site activity for analytics and website improvement.

• Media and Content: Photos, videos, or testimonials shared voluntarily for promotional use.

​

3. How We Use Your Information

Your personal information may be used for the following purposes:

• To provide and personalise our services.

• To communicate with you regarding bookings, enquiries, or updates.

• To process payments and manage service contracts.

• To improve our website, offerings, and client experience.

• To send marketing communications or promotional materials (only with your consent).

• To comply with legal obligations or respond to lawful requests.

​

4. Disclosure of Information

We value your privacy and will not sell or rent your personal information.
However, we may share your details with:

• Trusted third-party partners (e.g., photographers, florists, venues, stylists) for the purpose of fulfilling your booked services.

• Service providers who assist in website hosting, payment processing, or marketing (all bound by confidentiality obligations).

• Legal authorities, if required by law or to protect our rights.

​

All third-party collaborators are carefully selected to align with our privacy standards and professionalism.

​

5. Data Security

We take reasonable steps to protect your personal information against misuse, loss, unauthorised access, modification, or disclosure.
Sensitive data such as payment information is transmitted securely through encrypted systems and never stored directly on our servers.

​

6. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and track visitor analytics.
You can disable cookies through your browser settings; however, some site features may not function properly without them.

​

7. Marketing and Communications

With your consent, we may send occasional marketing updates, offers, or event inspirations.
You can opt out of these communications at any time by selecting “unsubscribe” in our emails or contacting us directly.

​

8. Access and Correction

You have the right to access, update, or correct any personal information we hold about you.
To make a request, please contact us using the details below. We will respond promptly in accordance with Australian privacy laws.

​

9. Retention of Information

We retain personal data only for as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
Once no longer needed, your data is securely deleted or anonymised.

​

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of any external sites.
We encourage you to review their privacy policies before providing any personal information.

​

11. Updates to This Policy

Sydney Lux Proposals reserves the right to update or modify this Privacy Policy at any time.
All changes will be posted on this page with an updated “Effective Date.” Continued use of our website signifies acceptance of any revisions.

​

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Sydney Lux Proposals

Email: contact@sydneyluxproposals.com
Phone: 0410 058 483
Location: Sydney, NSW, Australia

​